Refund policy

30-DAY RETURN & REFUND POLICY

We want you to feel confident when purchasing from FDFIT. Eligible items may be returned within 30 days after the last item in your order has been delivered.

RETURN ELIGIBILITY

To be eligible for a return, the item must:

• Be returned within the 30-day return window.
• Be unused, unwashed, and in resalable condition.
• Include the original packaging, labels, accessories, and proof of purchase.
• Be free from chalk, sweat, odors, stains, scratches, excessive creasing, or other signs of training use.

A brief indoor fitting of a lifting belt is acceptable for size checking. Items that have been used during training, worn for an extended period, altered, washed, or damaged after delivery cannot be accepted as standard change-of-mind returns.

HOW TO REQUEST A RETURN OR CANCELLATION

To submit a return or cancellation request, sign in to your FDFIT customer account using the email address associated with your order:

MANAGE YOUR ORDER, RETURN, OR CANCELLATION REQUEST

You will receive a six-digit verification code by email. After signing in, select the relevant order and follow the on-screen instructions.

You may also contact us at:

admin@fdfit.cn

Please include:

• Your order number.
• The item you want to return.
• The reason for the return.
• Photos or videos if the item is damaged, defective, or incorrect.

After your return request is approved, we will provide return instructions and the correct return address.

Do not send returns to the address printed on the original shipping parcel unless we specifically instruct you to do so. Returns sent without authorization or to an incorrect address may be delayed or rejected.

RETURN ADDRESS

FDFIT warehouse,
Room 328, Cross border Park Zone 2, Beiyuan Street, Yiwu City, Zhejiang Province,322000 China

RETURN SHIPPING COSTS

For change-of-mind returns, incorrect size selections, or items that are no longer wanted, the customer is responsible for return shipping costs.

If you receive an incorrect, damaged, or defective item, contact us before returning it. After the issue is verified, FDFIT will provide an appropriate solution and cover reasonable return shipping costs when a return is required.

We recommend using a trackable shipping service. FDFIT is not responsible for return parcels that are lost before reaching the approved return address.

DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

Please inspect your order after delivery.

Contact us promptly if your order arrives damaged, defective, incomplete, or different from what you ordered. Include clear photos or videos showing the item, packaging, shipping label, and the reported issue.

After verification, we may offer a replacement, refund, repair, or another appropriate solution.

EXCHANGES

The fastest way to receive a different size or item is to request a return for the original item and place a new order after the return is approved.

Any price difference, shipping charge, tax, or duty associated with the new order will be calculated separately.

NON-RETURNABLE ITEMS

The following items cannot be returned unless they arrived damaged, defective, or incorrect:

• Items showing signs of training use.
• Items containing chalk, sweat, odors, stains, or other contamination.
• Washed, altered, customized, or personalized items.
• Gift cards.
• Products clearly marked as Final Sale before purchase.

REFUNDS

We will inspect the returned item after it arrives.

If the return is approved, the refund will be issued to the original payment method. We will notify you when the refund has been processed.

Please allow additional time for your bank, card issuer, or payment provider to post the refund to your account.

Original expedited shipping charges are not refundable for change-of-mind returns. This does not apply when the return is caused by an incorrect, damaged, or defective item supplied by FDFIT.

ORDER CANCELLATIONS

Orders may be cancelled before fulfillment begins. Once an order has been fulfilled or shipped, it can no longer be cancelled and must follow the standard return process after delivery.

IMPORT DUTIES AND TAXES

Any refund of import duties, customs charges, or taxes will be handled according to the applicable law, the checkout payment records, and the requirements of the relevant customs or tax authority.

Do not send a return internationally before receiving instructions from FDFIT.

CONSUMER RIGHTS

This policy does not limit any mandatory consumer rights that apply in the customer’s country or region.

Customers in the European Economic Area and other applicable jurisdictions may have additional statutory cancellation, withdrawal, refund, or product-conformity rights.

For return or refund questions, contact:

FDFIT INDUSTRIAL LIMITED
Email: admin@fdfit.cn
Business address: Room 103, 2nd Floor, Capital Plaza 61-65 Chatham Road South Tsim Sha Tsui, Hong Kong China